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Privacy Policy

Privacy Statement:

This Website features a privacy statement setting forth how information collected about you is collected, used and stored. Your use of this Website constitutes understanding and agreement with our Privacy Statement. You further acknowledge and agree that the Website may use your personal information in the manner described in or Privacy Statement.

What we collect:

We may collect the following information:

  • Name
  • Address
  • E-mail Address
  • Phone Number
  • Credit/Debit Card Information

What we do with the information we gather:

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@coretronicsllc.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law or under contract to do so. In limited circumstances, we may share your personal information with the software manufacturer(s) relevant to your purchase if necessary for the completion of the subscription activation process or where required by distribution contract. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Personal Information Protection and Electronic Documents Act (PIPEDA) of 2001. A small fee will be payable. If you would like a copy of the information held on you please write to:

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Terms and Conditions

Use of Website:

By using the Coretronics LLC website (“Website”), you agree to the following terms and conditions of use (“Terms”) and assume full responsibility and risk for your use of this Site and any services or information contained herein. If you do not agree to the Terms of this Website, you should immediately stop utilizing this Website.

By using this Website, you acknowledge that the content here, including these Terms, may change at any time without any requirement on the part of Coretronics LLC to provide notification prior to the changes nor notification after the fact. All users are responsible for reviewing the Terms and content of this Website for changes. Your continued use of this Website after any modification to the Terms or content of this Website shall be construed as your acceptance of the revisions.

By using this Website, you agree that you will use any services or content of this Website for lawful purposes only. You are prohibited from using this Website to acquire, transfer, store or otherwise move any information, data, content, or material in violation of any US, Canadian or international law (including law pertaining to intellectual property).

By using this Website, you agree that you will not use any services or content of this Website for any commercial purposes without explicit written permission from Coretronics LLC. Conditional exceptions for the commercial use of this Website are granted to Coretronics LLC members currently in good standing; please consult the Coretronics LLC membership terms for more information.

Coretronics LLC Website User Account:

An Coretronics LLC Website user account is necessary to fully access the services and content available through this Website. Having a user account for this Website alone does not represent membership within Coretronics LLC. Your having an active and valid user account for this Website does not make you an Coretronics LLC member.

By signing up for a Website user account, you agree to provide all information required by the signup process factually and only information pertaining to your own self. It is prohibited to provide third-party information or false information to Coretronics LLC or through this Website in an attempt to impersonate a party you are not legally authorized to represent. You may also not use another’s party’s account, nor may you allow another party to use your account to access content or services that require a user account to access.

By signing up for a Website user account, you agree to assume full responsibility for all activities that occur on or through your account. It is therefore imperative that you keep your account information secure. Any breach of your account’s security, such as the theft of your password, must be immediately reported to Coretronics LLC. Coretronics LLC reserves the right to, at its sole discretion, terminate (including: ban, delete, etc) your user account without prior notice for any reasons included within these Terms or otherwise.

By signing up for a Website user account, you agree that you have no actual ownership of your account or any portion of this Website. Coretronics LLC may, at its discretion and without prior notice, remove any or all material submitted by your account (including the account itself) for reasons including but not limited to: violation of these Terms, violation of US, Canadian or international law, troublemaking, etc. Coretronics LLC assumes no liability for any content or service removed from our site, whether it originated from Coretronics LLC or a Website user account, and reserves the right to permanently restrict or block access to the Website or a user account. By using this Website, you agree that Coretronics LLC will have no liability to you if this Website and its content and services are discontinued to you or in general.

Ownership of Website Content and Intellectual Property:

The content and intellectual property on this Website belongs to Coretronics LLC or attributed Coretronics LLC content providers and licensees and protected under Canadian and international law. Content includes but is not limited to: information, data, images, video, trademarks, service marks, industrial designs, logo, and other material and services, both copyrighted and non-copyrighted.

“Coretronics LLC” and all associated trademarks, service marks, ownership designations and logos are the property of Coretronics LLC. Such markings may not be used without the explicit written permission of Coretronics LLC. You may not combine or otherwise modify Coretronics LLC markings to affiliate the Coretronics LLC markings with that of another party to imply a relationship between Coretronics LLC and the other party. All other trademarks, logos or slogans not owned by “Coretronics LLC” that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by “Coretronics LLC”.

The content of this Website may not be reproduced, downloaded, screen captured, disseminated, published or otherwise transferred in any form or by any means, without the explicit written permission of Coretronics LLC. Unauthorized activities involving Coretronics LLC Website content may be a violation of Canadian or international law, and subject to criminal and civil prosecution. By visiting this Website, you do not acquire or obtain by implication or otherwise, any license or right or permission to use or make additional copies of any Coretronics LLC Website content. You agree not to display or make use of any Coretronics LLC Website content in any manner, including but not limited to for commercial purpose, without explicit written permission from Coretronics LLC.

User Submissions:

By submitting material for display on the Coretronics LLC Website, you agree not to submit any content that is illegal, indecent, profane (either directly or indirectly through partially obscured words, letters, phrases, terminology or similar wording), threatening, defamatory, derogatory, or otherwise injurious to Coretronics LLC or third parties. No business solicitation may be made on the Coretronics LLC website without explicit written permission from Coretronics LLC.

You also agree that you will not provide personal or confidential information about third parties, or infringe on the privacy rights or dignity of third parties. You further agree that you will not submit materials that consist of or is intended to support, disseminate or otherwise promote malicious software code, including unsolicited electronic mass mailing (“spam”), regardless of the intention or message of the activity or material. As with Website User Account, submission of material to Coretronics LLC may not involve any attempt to misrepresentation affiliation or standing with Coretronics LLC or any third party, and may not involve the impersonation of any Coretronics LLC personnel or any third party.

All material you submit to Coretronics LLC become the property of Coretronics LLC without any onus on the part of Coretronics LLC to provide any acknowledgement for your submission. You hereby grant to Coretronics LLC a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable, sub-licensable and assignable right to use, edit, modify, adapt, translate, edit, and reformate any material in which you may be deemed to continue to hold any ownership right as necessary and for any purpose, anywhere in the world, including into those forms that may constitute advertising.

By using this Website, creating an Coretronics LLC Website user account, and otherwise posting or submitting content to Coretronics LLC, you understand and agree that any material, ideals or communications you transmit in any manner and for any reason will not be treated as confidential or proprietary.

You understand and agree that you will avoid submitting any suggestions, materials, ideas or creative concepts for new, modified or different products or services to this Website. Failure to comply will result in the unsolicited material being deemed to be the full property of Coretronics LLC with all associated rights and privileges, without compensation to you. Coretronics LLC shall not be liable for the open disclosure or use of unsolicited material for commercial purposes or otherwise.

Professional Certifications:

The various levels and specializations for Coretronics LLC certification is awarded to those businesses or individuals that have successfully completed the relevant Coretronics LLC training or Coretronics LLC recognized equivalency. The certifications are not permanent and must be maintained through regular verified technical service activities. Coretronics LLC is not responsible for the conduct or the quality of services provided of any business or their employees that may have earned or displays any Coretronics LLC certifications.

Disclaimer & Limitation of Liability:

Coretronics LLC strives to ensure that the content of this Website is accurate and reliable. However, neither Coretronics LLC nor the World Wide Web (or Internet Service Provider and hosting services) are infallible, and errors or service disruptions may sometimes occur. Therefore, Coretronics LLC HEREBY NOTIFIES YOU THAT THIS WEBSITE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THIS SITE OR ANY INFORMATION OR CONTENT THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE SHALL Coretronics LLC BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE — — USE OF OR INABILITY TO — — USE THIS SITE, NOR SHALL Coretronics LLC BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CA– — USED BY EVENTS BEYOND Coretronics LLC’ REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS SITE’S RECORDS, PROGRAMS, OR SERVICES. IN NO EVENT SHALL Coretronics LLC’ TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, AND CASES OF ACTION EXCEED FIVE DOLLARS (US $5). SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; AS A RESULT, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

By using this Website, you understand and agree that any reliance on any content or service on this Website will be at your own risk. Coretronics LLC makes no representation regarding the length of time that any content will be preserved or otherwise stored or displayed. Coretronics LLC reserves the right to revise the content and services of this Website without notification to past, present for prospective visitors or users. Under no circumstances shall Coretronics LLC be liable for any indirect, special, incidental, or consequential damages arising out of any use of the content or services of this Website.

Third Party Website:

This Website may be linked to third-party websites which are not owned by, maintained by, known by or affiliated with Coretronics LLC. Coretronics LLC does not sponsor, endorse, approve, certify, or control those websites and is not responsible for the contents of such sites. Those sites contain information created, published, maintained, or otherwise posted by institutions or organizations independent of Coretronics LLC. Coretronics LLC makes no representations or warranties about the content, completeness, or accuracy of those third party sites or information located on such sites. Such links does not constitute or imply endorsement, recommendation, or favoring by Coretronics LLC.

Furthermore, Coretronics LLC is not responsible for the privacy practices of such other sites. The information you submit at a third party site accessible from this Website is subject to the terms of that site’s privacy policy, and Coretronics LLC has no control over how your information is collected, used, or otherwise handled. Access to any other websites linked to or from the Coretronics LLC site is at your own discretion and risk.

Indemnification:

You agree to indemnify and hold Coretronics LLC, its parents, subsidiaries, officers, employees, agents, licensors, representatives, and third-party providers to this Website harmless for any claims, damages and, expenses, including reasonable attorneys’ fees and costs, related to violation of these Terms or unlawful or abusive behavior, including the infringement of any intellectual property or privacy rights of any person, or any violations thereof by your dependants.

The above is included in the Terms and Conditions at checkout, by acknowledging them, you the buyer agree to them and therefore take full responsibility for any products purchased from Coretronics LLC..

Both you and Coretronics LLC acknowledge and agree that no partnership is formed and neither of you nor Coretronics LLC has the power or the authority to obligate or bind the other. These Terms constitute a binding agreement between you and Coretronics LLC, and is accepted by you upon your use of this Website. These Terms constitute the entire agreement between you and Coretronics LLC regarding the use of this Website.

This Agreement will be governed by and construed in accordance with US and Canadian law without regard to conflicts of laws principles. By using this Website, you hereby agree that any and all disputes regarding these Terms will be subject to US and Canadian law. These Terms operate to the fullest extent permissible by law. If any provision of these Terms is unlawful, void or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

Although Coretronics LLC will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Coretronics LLC or others due to such unauthorized use. If Coretronics LLC fails to act with respect to your breach or anyone else’s breach on any occasion, Coretronics LLC is not waiving its right to act with respect to future or similar breaches.

Errors on Our Site:

We try to be as accurate as possible. However, we do not warrant that product descriptions or other Site content is accurate, complete, reliable, current, or error-free. Prices and promotions are subject to change. Despite our best efforts, rarely an item in our catalog may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you for instructions on the order.

Order Confirmation:

Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the e-mail address you provide to us. If we cancel an order or part of an order that we’ve already charged you for, we’ll refund you the full amount of the canceled portion of the order.

The headings in these Terms are for your convenience and reference. These headings do not limit or affect these Terms. These Terms, together with those items made a part of these terms by reference, make up the entire agreement between you and Coretronics LLC relating to this Website, and replace any prior understandings or agreements (whether oral or written) regarding this Website. If a court finds any of these terms to be unenforceable or invalid, that term will be enforced to the fullest extent permitted by applicable law and the other terms will remain valid and enforceable. This Website and any promotions contained thereon are void where prohibited.

By using this Website, you understand that these Terms constitute a binding Agreement between you and Coretronics LLC.

Refund Policy

Refunds:

Due to the nature of digital distribution of active license codes, Coretronics LLC cannot offer refunds or exchanges for products once delivered and activation/license key has been viewed. All licensing sales are final. You may request a refund if you have not yet retrieved the activation/license key from our system. If you have already retrieved the activation/license key, NO REFUNDS will be granted. Please make sure the software works on your system before retrieving the activation/license key.

About Refunds

Most items purchased at Coretronicsllc.com may be returned by mail. Items must be returned in the original manufacturer’s packaging. We strongly recommend you keep your packaging for at least the first 90 days after purchase.Items must be returned within 30 days:

  • 3D printers
  • 3D printing supplies and products

Must be returned within 15 days:

  • Computers.
  • Computer hardware
  • Printers (excluding 3D printers).
  • Camcoreders, Digital cameras.

Not available for return:

  • Software delivered by email (no returns, refunds or price reduction).

How Refunds Are Issued:

All refunds will be issued in original methods of payment. If you’re receiving a refund after we have received your item, it may take an additional 3-5 business days to fully process your return and issue your refund.When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you’ve had the item and how the item was purchased. Refunds may take between 5-10 business days.

ieve that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

End User License Agreement

READ THIS END — — USER LICENSE AGREEMENT (“EULA”) CAREFULLY, BECA– — USE BY INSTALLING, COPYING, USING OR DISTRIBUTING THE SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS OR DO NOT WISH TO BE BOUND BY THIS EULA, DO NOT INSTALL, COPY, — — USE OR DISTRIBUTE THE SOFTWARE.

GENERAL:

This EULA governs the use of the Software made available by or on behalf of Coretronics LLC Software, Inc (“Coretronics LLC”, “we”, “us” or “our”). For purposes of this EULA, “Software” means such application software, together with all components thereof and all updates, patches, fixes, modifications and enhancements thereto, including releases of new versions, whether provided to you via download, automatically without additional consent or action on your part or otherwise, and any and all accompanying documentation, files and materials.

LICENSE GRANT:

Subject to your agreement and compliance with the terms and conditions of this EULA, Coretronics LLC grants to you a limited, personal, non-exclusive, non-transferable and revocable license (without the right to sublicense) to install, use, access, display and run one copy of the Software on the hard disk or other fixed storage medium of up to three (3) digital processors, computers, or workstations (collectively, “Devices”) which you own or are under your control solely for your personal or internal business use. For the avoidance of doubt, the foregoing license may not be shared or used concurrently on multiple Devices without the purchase of additional licenses from Coretronics LLC for each such Device accessing, displaying, running, and/or using the Software.

For purposes of the foregoing license grant, except for Software designated “free” or “freeware” by Coretronics LLC (i.e., Software that does not require the payment of any license fee at any time), the continued use of the Software pursuant to Section 2 above after the expiration of the applicable “trial period” designated by Coretronics LLC without the payment of the applicable license fee is outside the scope of the foregoing license and a violation of this EULA and United States (“U.S.”) and international copyright laws.

RESTRICTIONS:

The foregoing rights in and to the Software are the only rights granted to you in connection with this EULA, and any and all rights not expressly granted to you by the license described Section 2 above are expressly and fully reserved by us and/or our licensors. Your license and right to access and use the Software is limited to Devices owned or controlled by you. Except as specifically provided in this EULA or for backup or archival purposes specifically permitted by law, you may not use or make any other copies of the Software. You are not permitted to distribute, transmit, sublicense, permitted to tamper with or attempt to bypass, modify, defeat or otherwise circumvent the operation of the Software or alter, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover or disclose the Software source code or underlying programming or architecture.

PROPRIETARY RIGHTS:

Coretronics LLC owns all right, title and interest in and to the Software including, without limitation, all intellectual and proprietary rights appurtenant thereto, and, except for the limited license granted to you herein, nothing in this EULA shall be construed to transfer, convey, impair or otherwise adversely affect Coretronics LLC’s ownership or proprietary rights therein or any other Coretronics LLC information or materials, tangible or intangible, in any form and in any medium.

CHANGE IN POLICIES:

Coretronics LLC Software reserve the right to change these policies at any time. While it is not our intention to do so, there may be factors outside of our control that require us to implement changes to our policies.

INSTALLATION POLICY:

With all purchases, you are authorized to install the software on up to 3 computers that you directly own and operate. This allows you to install this software on your home computer, office and laptop. Pretty nice right? 🙂 We also offer multiple license discounts if you find you require more copies.

REFUND POLICY:

We have a no refund policy on all of our software applications and bundles. We do this because we offer free, fully functional trial versions for all of our software this way you can download and try before you buy. These trial versions allow you to test the software risk-free before you decide to make a purchase. One of the perks when you purchase anything from Coretronics LLC is that we provide an immediate electronic download of the software program through the Customer Care Center. Because there is no way to guarantee that our software was actually removed from a system after it is installed, this allows us to help fight fraudulent activity.

UPGRADE POLICY:

In over 15 years of making amazing Web Design and other software products, Coretronics LLC has in general, delivered improved versions of the software free of charge. We will continue to do so, especially when a new version mainly consists of minor improvements and fixes. However, from time to time there will be new versions that require rewrites of the application or parts of the application. This process requires significant research, design, development and testing time. In those situations and on a case by case basis, Coretronics LLC reserves the right to require a fee for upgrading to the new and improved version of the software. Given the resources it would take, we would hate to withhold implementing these improvements purely based on financial decisions; charging a nominal fee for updates is the only way to accomplish this. If you don’t feel new functionality is worth the upgrade you can always stay with your current version. If you feel you always want to use the latest and greatest and want to have access to exclusive Responsive Web Design Apps, you should join The Responsive Program (coming soon). Either way, the choice is entirely yours!

We highly recommend subscribing to our newsletter to be informed about both minor and major updates to your applications. Also this is usually the best way to get a ‘good deal’ on both new software and new functionality releases.

CROSS PLATFORM LICENSE POLICY:

We offer many different programs for both Windows and OS X. Your license is only good for the operating system you purchased it for. So if you purchased the Windows version for example, but now you would like the OS X version, that will require a separate license. Unless you are a Responsive Program Member. In that case you will be able to use your software on up to 3 different computers, independent of the operating system they use.

DISCONTINUED PURCHASE POLICY:

As technology on the internet evolves there are times we may need to discontinue a program, theme, graphic etc. When that happens, these are removed from our website and will no longer be accessible through the Customer Care Center. We suggest you always keep local backups of all purchases so that you have them available to you. You may also purchase one of our USB drives loaded with all of your purchased software so you can ensure you have a backup copy if needed.

FONT CONVERSION DISCLAIMER:

Please be aware that certain font vendors do not allow the conversion of their font software programs into other formats. Therefore, please review the End-User License Agreement for any font software you wish to convert to confirm that you have the right to do so.

DATA COLLECTION AND — — USE:

You hereby agree that Coretronics LLC, its parent, subsidiaries, affiliates, and their respective successors and assigns, may collect and use certain technical information associated with your use of the Software, including, without limitation, any information provided in connection with any support or technical services for the Software.

TERMINATION:

We have the right to terminate this license and your right to use the Software at any time for any reason, including in the event we reasonably believe you have failed to comply with any term or condition of this EULA. If this license or your right to use the Software terminates for any reason or you must stop all use of the Software and either return to us or destroy the Software and all copies of the Software that are in your possession or under your control. We may ask you to certify your compliance with the foregoing in writing, and you agree to do so if we request you to do so.

All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

DISCLAIMER OF WARRANTY:

There are no representations or warranties that apply or that are made to you in any way in connection with the software or this Eula. to the maximum extent permitted by law, we disclaim all representations and warranties with respect to the software and your access to and use thereof, whether express or implied, including, without limitation, the implied warranties of merchantability or fitness for a particular purpose or any warranties of title, non-infringement and/or arising from a course of dealing or usage of trade. without limiting the generality of the foregoing, the software is made available to you on an “as is” and “as available” basis and Coretronics LLC does not guarantee, warrant or represent that the software shall meet your requirements or that your use, operation or results of use of the software shall be uninterrupted, complete, reliable, accurate, current, error-free, free of computer viruses or otherwise secure. you assume the entire risk of downloading, installing, copying, operating, using and/or distributing the software.

LIMITATIONS OF LIABILITY:

you understand, acknowledge and agree that to the fullest extent permissible by law, neither Coretronics LLC nor its parent, subsidiaries, affiliates, their respective successors and assigns, officers, directors, employees, agents, licensors, representatives, advertisers, business and promotional partners, operational service providers, suppliers, resellers and contractors shall, under any circumstances, be responsible or liable for any claim, loss or damage, of any kind, direct or indirect, including, without limitation, any and all compensatory, consequential, incidental, direct, indirect, special, exemplary or punitive damages, in connection with or arising from any use of the software or otherwise in connection with this eula.

you further acknowledge and agree your sole right and exclusive remedy for any loss or damage associated with the software or this eula, even if you claim that such remedy fails of its essential purpose, shall be to have Coretronics LLC, upon written notice from you, attempt to repair, correct or replace the software. if repair, correction or replacement is not reasonably commercially practicable in the sole and absolute discretion of Coretronics LLC, either you or Coretronics LLC shall have the right to terminate and discontinue your use of the software.

Some jurisdictions do not allow the exclusion of certain warranties or certain limitations on damages and remedies. accordingly, some of the exclusions and limitations described in this eula may not apply to you.

INDEMNIFICATION:

You agree to defend Coretronics LLC, its parent, subsidiaries, affiliates and/or their respective successors and assigns, officers, directors, employees, agents, licensors, representatives, advertisers, business and promotional partners, operational service providers, suppliers, resellers and contractors (the “Coretronics LLC indemnified parties”) against any and all claims, demands and/or actions and indemnify and hold the Coretronics LLC indemnified parties harmless from and against any and all losses, damages, costs and expenses (including reasonable attorneys’ fees), resulting from any breach or violation of this eula, infringement, misappropriation or any violation of the rights of any other party, violation or noncompliance with any law or regulation, the breach or violation of any term or condition of your agreement with us, any use, alteration or export of the software or otherwise in connection with this eula. we reserve the right to assume, at our expense, the exclusive defense and control of any claims or actions and all negotiations for settlement or compromise, and you agree to fully cooperate with us upon our request.

EXPORT RESTRICTIONS:

Coretronics LLC may be subject to certain export restrictions of the United States Government. If you are (a) in a country to which export from the United States is restricted for anti-terrorism reasons, or a national of any such country, wherever located, (b) in a country to which the United States has embargoed or restricted the export of goods or services, or a national of any such country, wherever located, or (c) a person or entity who has been prohibited from participating in United States export transactions by any agency of the United States Government, then you may not install, download, access, use, or license our Software. By accepting this License, you warrant and represent to Coretronics LLC that (1) you do not match the criteria set forth in (a), (b), or (c) above, (2) that you will not export or reexport the Software to any country, person, or entity subject to U.S. export restrictions, including those persons and entities that match the criteria set forth in (a), (b), or (c) above, and (3) that neither the United States Bureau of Industry and Security, nor any other U.S. federal agency, has suspended, revoked, or denied your export privileges.

U.S. GOVERNMENT RESTRICTED RIGHTS:

The Software licensed hereunder is provided with ‘RESTRICTED RIGHTS’ applicable to private and public licenses alike. Without limiting the foregoing, any use, duplication, modification, reproduction, operation, performance, release or disclosure thereof by the U.S. Government is subject to restrictions as set forth in this EULA and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013 (c)(1)(ii)(OCT 1988), FAR 12.212(a)(1995), FAR 52.227-19, or FAR 52.227-14, as applicable. Manufacturer: Coretronics LLC.

GOVERNING LAW AND INTERPRETATION:

This EULA and all disputes, claims, actions, suits or other proceedings arising hereunder shall be governed by, and construed in accordance with, the substantive law of the State of New York applicable to contracts wholly made and to be performed within the State of New York. You agree to irrevocably submit to the sole and exclusive jurisdiction of the courts of New York State and the Federal courts of the Southern District of New York, situated in the City, County and State of New York. You further irrevocably consent to the exercise of personal jurisdiction by such courts and waive any right to plead, claim or allege that New York is an inconvenient forum. No amendment, modification, waiver or discharge of any provision of this EULA shall be valid unless made in writing and signed by an authorized representative of Coretronics LLC. No failure or delay by Coretronics LLC to exercise any right or enforce any obligation shall impair or be construed as a waiver or on-going waiver of that or any or other right or power, unless made in writing and signed by Coretronics LLC. If any provision of this EULA is held to be illegal, invalid or unenforceable, the remaining provisions of this EULA shall be unimpaired and remain in full force and effect.

You acknowledge that you have read the entire agreement, understand it, acknowledge you are bound by it and agree to fully comply with all of its terms and conditions.

Cookie Policy

Introduction

This “Cookie Policy” applies to all visitors of Coretronics LLCs https://www.coretronicsllc.com and subdomains), an Internet web site, hereinafter referred to as the “Website”.

The information presented herein is meant to advise visitors and registered users of Coretronics LLCs on the usage of “cookies” by us in regard to this “Website” and the services offered within.

Definition

“Cookie” is a term used to refer to cookie modules and similar technologies through which information can be collected and stored.

An “Internet Cookie” (also known as “browser cookie” or simply “cookie”) is a small text file that contains alphanumerical data and is stored in the memory of computers, smartphones and other Internet-enabled devices. A cookie has two components: the name and the content.

Cookies are installed (set) through instructions sent by a web server to a web browser (the application used to access a web site, such as Mozilla Firefox or Google Chrome) or by using a client-side scripting language (such as Javascript). Cookies are “passive” by nature, meaning they cannot contain software applications, cannot contain malware and cannot themselves access information from the device they are stored on.

By design, cookies can only be accessed by the same web site that installed them, whenever the user returns to that web site.

Cookie usage purposes

Cookies are used to improve the user experience of the Website, adapt some features to the preferences of each user, and ensure a smooth operation of the Website services. Specifically:

  • Registering a user account
  • Saving user preferences
  • Anonymous web traffic statistics to the Website (this allows us to see how we are doing and which areas of the Website can be improved)
  • Delivery of online advertisements (since all Website services are free, this is how we are able to stay in business)

Cookie lifetime

Cookie lifetime can vary depending on their purpose. Based on lifetime, cookies fall in one of two categories:

  • Session cookies: stored temporary, deleted automatically when the web browser is closed
  • Persistent cookies: stored on the user’s device until a specific time (which can be minutes, days, or years in the future) or until deleted manually through web browser settings or specialized computer software

Types of cookies used on the Website

  • Strictly necessary cookies:used to enable core web site functionality and store user preferences
  • Performance cookies:used to facilitate usage statistics, including web traffic statistics
  • Authentication cookies:used to allow registration of accounts as well as authentication (log in) to those accounts
  • Advertising cookies:used to allow statistics on the performance of advertisemens as well as target advertisements based on user interests

First-party cookies list

  • __SP33K:used for user session handling (both visitors and authenticated users)
  • cooknotif2018:used to save acceptance of the privacy and cookie policies
  • sp6_news_viewtype:view type for News section homepage (list or grid)
  • nobubbleplz:permanently closing “related news” floating “bubble”

Third-party cookies

  • _ga:Google Analytics, used to count sessions and unique users in web traffic statistics – details
  • _gid:Google Analytics, used to count sessions and unique users in web traffic statistics
  • _gat:Google Analytics, used to throttle requests to the statistics
  • __gads/__gac:Google Adsense rate-limiting & performance – details

Cookie management information

Disabling cookies makes the Website harder to use. Some features will be degraded while others will not work at all. For example, it is impossible to register or log in without cookies. This way, using the download basket or the watchlist features is no longer possible.

Nevertheless, users can configure their web browser to reject (or accept) cookies sent by specific sites. All modern browsers offer this functionality, which can be accessed through the “options” or “preferences” menu.

Disabling cookies will not stop advertisements from being show, but it might make them less relevant to users’ interests.

This document was last modified on March 14, 2021, and is effective immediately.

© Copyright Coretronics LLC — All Rights Reserved.

Call
Address

2186 Jackson Keller Rd #3049 San Antonio, Texas 78213

Email

support@coretronicsllc.com

Faq’s

How do I pay for a Coretronics LLC purchase?

Coretronics LLC offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Coretronics LLC’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.

Coretronics LLC also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in US and 21 other countries.

Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Coretronics LLC?

There are NO hidden charges when you make a purchase on Coretronics LLC. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

What is Cash on Delivery?

If you are not comfortable making an online payment on Coretronics LLC.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. It is strictly a cash-only payment method.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in US and 21 other countries.

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online Secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Is it safe to use my credit/debit card on Coretronics LLC?

Your online transaction on Coretronics LLC is secure with the highest levels of transaction security currently available on the Internet. Coretronics LLC uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Coretronics LLC are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does Coretronics LLC take to prevent card fraud?

Coretronics LLC realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologies for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

How do I register?

  • Click on register on top of the page
  • Fill the required details and click on register
  • Login using same Email id and Password

How do I update my profile?

  • Login to your account
  • Click on my account on top of the page
  • Edit the details you wish to change eg: name, address.
  • Click on update to Save

How do I make purchases?

  • Easily navigate throughout the store
  • Add the desired products to cart by clicking on the add to Cart or save them to Wishlist
  • Visit the cart and click on Proceed to checkout

How do I make Payments?

  • Cash on Delivery
  • Online Payments
  • E-wallet

How do I subscribe?

  • Enter your email address in the field next to subscription
  • Click on subscription
  • You will receive offers and discounts(when available) on your email

How do I Contact?

  • Visit the contact us page and fill in the details. Click on send
  • Call our toll free number: 1-888-687-0079
  • Send an email to: support@coretronicsllc.com

Billing and order queries

We always ensure your queries are answered on time, with 100% accuracy and satisfaction. For queries related to billing / orders, reach us at:

Toll Free Number: 1-888-687-0079

Mail Us

support@coretronicsllc.com

Delivery Options

Shipping is free on all orders. Coretronics LLC uses the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you’ll see your item description, price and estimated delivery date.

Free two-day shipping

Free two-day shipping is available on most in-stock items. You can see in your cart if your item qualifies.

Free next-day shipping on all Products

Free next-day shipping is usually available on any in-stock products. You can see in your cart if your item qualifies. See checkout for estimated delivery dates.

Courier Delivery

Delivers on the same day, within two hours (available during business hours on select items, to certain zip codes)

Guaranteed Next Day Shipping

Delivers in one business day

Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order. A signature may be required for delivery.

Ships Time

The ‘Ships‘ time is an estimate of when the item will leave our warehouse. For example, if an item displays “Ships: 1 business day” the item will leave our warehouse 1 business day after you place your order. While Apple works hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer ship times.

Occasionally, we will confirm ship and delivery times, then learn we are unable to fulfill the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times.

Shipping Cost

The cost for shipping is calculated and displayed on the Checkout page before you complete your order. Courier Delivery cost includes tip.

You can find delivery costs at checkout, on the Order Confirmation email and online when you view your order on the Order Status website.

Digital Delivery

For digtal products delivery will be done electronically using customer account or email account.

Email Problems?

We Will Help You Login Into Your E-mail

 

Enter your contact details and we’ll call you to help you log in to your email now

Call: (236) 875-4633

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F.A.Q.

Frequently Asked Questions

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Email Problems ? Fix Your Email Issues Now

Get diagnostic help now, enter your info in the form below to receive instant help.

By submitting your information you agree to our Privacy Policy  and being contacted by phone or email by Coretronics LLC.

*Disclaimer: Coretronics LLC provides services for diagnostic and technical support issues for desktops, laptops, mobile devices, and tablets. We are a THIRD PARTY solution and we are NOT AFFILIATED with any brands, trademarks, logos, or any other company names used. The brand names, trademarks, and logos belong to their respective owners and are for representation purposes only.

Service Plans and Pricing

MONTHLY SERVICE PLANS

HOW OUR MONTHLY SERVICE PLANS WORK: Upon signing up for a monthly membership plan, your credit or debit card will immediately be charged $19.99-$39.99, depending on the plan selected, and it will be charged the same amount on the same day each month until your plan is cancelled. Once you have paid and registered for your monthly service plan, we will connect remotely, with your permission, and perform a full diagnostic, scan, cleaning, and optimization of your device. We’ll then set up your data backup and anti-virus package depending on which plan you’ve selected. We will also perform a scheduled semi-annual, quarterly, or monthly tune up and optimization of your computer, depending on the package you have selected. As part of your scheduled tune up, we’ll go through and perform a full system scan, threat removal, and optimization at that time.  

In addition to your scheduled ongoing maintenance, you will be allotted two no cost remote support sessions per month with the premium plan, and one no cost remote support session per month with the advanced plan. With the basic plan, or once you have reached your monthly limit with the advanced or premium plan, each additional unscheduled remote support session will result in an additional charge of $20. To claim an additional remote support session, you can call us anytime during regular business hours, email support@coretronicsllc.com, or submit your information in one of the various contact forms throughout the site. If you have any questions about our monthly service plans, please contact support@coretronicsllc.com and we’ll be happy to help. Please note, third party service providers are independent companies and will have their own pricing and service structure, please review all details with your matched service provider before entering into any service agreement.

How Our Support Service Works

Get Connected

Give us a call, and we’ll match you with an expert who will get you connected through secure software.

Diagonse

Your trained experts will carefully diagnose your specific issue and make reccomendations.

Repair

Your support technician will repair and resolve any issues within your computer as quickly as possible.